Frequently Asked Questions

What’s the teeth whitening process?

Teeth Whitening is a bleaching process that lightens the discolorations that occur in tooth enamel. Ice White Teeth systems use an effective whitening solution retained in the 2 thermoforming trays (1 upper teeth, 1 lower teeth) worn over your teeth from 30 minutes per day until you have reached your desired level of whitening. Using our professional strength whitening gel formulated with carbamide peroxide. It is the most widely used and most desirable route to establishing a whiter smile.

How does it remove stains?

The gel (carbamide peroxide), is broken down and oxygen acts upon the stained organic deposits, which oxidizes them into a white color. This process makes the overall tooth color closer to its natural unstained color. Your tooth structure remains unchanged. Years of clinical tests have demonstrated the safety and effectiveness of this type of system. Over 90% of people treated achieve some level of tooth whiteing. Crowns, bridges, bondings, and fillings do not lighten.

What is the treatment procedure?

An impression of your teeth will be made by you at home with our easy-to-use instant thermoforming mouth trays. You will then apply the whitening gel inside the thermoforming trays and place the tray over your teeth. Again, since our system is Dental Strength, you can treat your teeth from only 30 minutes per day. In most cases, you will see results after the first treatment.

What’s in the whitening kit?

3 Weeks worth of professional strength whitening gel, two thermoform mouthguards, one mouthguard case and detailed instructions.

Is the whitening process permanent?

Your teeth have initially become stained due to consumption of foods and beverages. Upon the completion of your initial whitening process, your teeth will be restored to their natural white color. Smoking, eating certain foods, and drinking beverages like coffee, soda, and red wine will gradually darken teeth again. You may select to periodically whiten your teeth, thus reducing the likelihood of your teeth becoming stained again. After an initial treatment, most people do touchups at 6-12 months.

Why is there three weeks of gel in the kit?

Most people will only need 2 weeks and will have a left over syringe for use as a ‘top up’ after 6-12 months however, some people may have heavy staining and require the extra gel to obtain maximum whiteness.

What causes tooth discoloration?

There are many causes. The most common include consumption of foods, coffee, tea, wine, sodas and smoking. In other words, our teeth naturally get more and more stained as time goes on and we continue to live our lives.

Who can benefit from tooth whitening?

Almost everyone. However, there are some cases where treatment may not be effective. Tooth lightening is ideal for patients who have healthy, unrestored teeth and would like a whiter, brighter smile. Tetracycline discolorations and artificial dental work are usually not greatly responsive to dental bleaching.

Is it safe to bleach my teeth at home?

Yes, our in home bleaching system is specially designed to be an easy-to-use system with detailed usage instructions. Over a decade of research indicates that whitening teeth with carbamide peroxide is safe and effective. All of our products comply with FDA regulations.

How long does the bleaching process take?

Results are dependent upon the individual characteristics of each person and the daily wear-time of the thermoforming trays, but most people usually see results after the first treatment. Maximum results occur over the next 14 days. For 24 hours following the whitening treatment, you should avoid coffee, tea, cola drinks, red wine, smoking, or consuming anything that could stain your teeth.

Are there any side effects?

In some cases teeth or gums can momentarily react sensitively to the whitening application. This usually occurs in the first week, and cease to exist 1-3 days after interrupting the whitening treatment. The sensitivity of your teeth and gums can be reduced by the following advice below:

  • Reduce usage time and/or frequency until the sensitivity subsides
  • Interrupt the application for 2-3 days, then continue the daily application
  • Interrupt the application and contact your doctor if sensitivity continues – Use mild toothpastes and soft toothbrushes to reduce gum irritations during the application.
  • Others may have nonspecific sensitivity in their teeth, gums, tongue, or throat. Temporary whitening of the gums indicates too much gel applied to the trays and is only transient. Since the whitening tray alters the biting surface of your teeth whilst wearing, your bite may be effected by long time wear of the trays. This will return to normal within a few hours of not wearing the whitening trays.
If any of these symptoms are more than mild, discontinue the treatment until you speak to your dentist.

What ingredients are in IceWhiteTeeth’s whitening formula?

The whitening serum contains 18% carbamide peroxide along with a unique polymer gel to adhere to your teeth for the optimal contact time, as well as a refreshing, natural mint flavor.

What if I swallow the whitening gel?

Every time you use your dental whitening system you will inevitably swallow a small amount of whitening gel. This is normal and, except for the taste, there are no hazards for most people who swallow small amounts of gel.

Can I whiten if I’m pregnant or Breastfeeding?

Whilst no studies have been conducted, we strongly advise to refrain from whitening your teeth during this time.

What currency are your prices listed in?

Our prices are listed in Australian Dollars ($AUD). If you would like to determine the approximate cost in another currency, we suggest you utilise an online currency converter, which will give you an estimate of the cost. Keep in mind that currency rates fluctuate daily, and your card will not be charged until the order actually ships which could result in a variation in the rate on the day of shipment.

Who is responsible for duties/taxes and brokerage fees on international shipments?

The recipient of the package is responsible for these fees. These fees are not included in the pricing or shipping/handling charges on our website. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order.

What if I refuse delivery on an international package?

If you refuse delivery on an international order the package will be abandoned at the border. Because the package will not be submitted back to us, you will not be refunded for your purchase. Please review international orders very carefully to ensure that you have selected the correct color and size and are willing to accept the duties/taxes and brokerage fees as we cannot cancel an order once it has been placed.

Can I track the progress of my order?

Provided that a valid email address was entered when placing the order we will email you after the order is placed. The initial email serves as a confirmation of the order details. Once the order has been processed and shipped by our warehouse you will receive a second email containing the shipping tracking number.